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Privacy Policy
Privacy Policy
Effective date: July 14, 2024
Wumbo (“us”, “we”, or “our”) operates the https://wumbo.ai website (the “Service”).
At Wumbo, your privacy is a priority. This privacy policy explains how we collect, use, and share your personal data when you interact with our products and services. It also outlines your rights and how you can control your personal information. This policy applies to all Wumbo products, services, websites, and applications.
We collect and use your personal data to deliver and enhance the Service. By using the Service, you consent to the collection and use of your information as outlined in this Privacy Policy.
Terms with capitalized initials are defined as follows. These definitions apply equally, whether they are presented in singular or plural form.
1. Definitions
For the purposes of this Privacy Policy:
(a) "Account" refers to a unique account created for you to access our Service or specific parts of it.
(b) "Company" (referred to as "Company," "We," "Us," or "Our") means Wumbo, an AI Software company. For the purposes of GDPR, the Company acts as a software company.
(c) "Cookies" are small files placed on your computer, mobile device, or other device by a website, which store details of your browsing history and other uses.
(d) "Data Controller," under the GDPR, refers to the Company as the entity that alone or jointly determines the purposes and means of processing Personal Data.
(e) "Device" refers to any electronic device capable of accessing the Service, such as a computer, cellphone, or digital tablet.
(f) "Personal Data" refers to any information related to an identifiable individual. Under the GDPR, Personal Data includes details like your name, identification number, location data, online identifier, or factors specific to your physical, physiological, genetic, mental, economic, cultural, or social identity. Under the CCPA, Personal Data refers to any information that can identify, relate to, or be associated with you.
(g) "Sale," as defined by the CCPA, refers to selling, renting, releasing, disclosing, or otherwise transferring a Consumer's personal information to another business or third party for monetary or other valuable consideration.
(h) "Service" is the https://wumbo.ai/ website,
(i) "Service Provider" refers to any individual or entity processing data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on its behalf, or assist in analyzing its use. Under the GDPR, Service Providers are known as Data Processors.
(j) "Third-party Social Media Service" refers to any website or social network through which users can log in or create an account to access the Service. Using third party services means you are bound by their own privacy policy.
(k) "Usage Data" refers to data collected automatically, either through the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit or ip address).
(l) "Website" refers to https://www.wumbo.ai/
(m) "You" refers to the individual accessing or using the Service, or the company or legal entity on whose behalf the Service is being accessed or used. Under GDPR, you may be referred to as the Data Subject or User.
2. Collection and Use of Your Personal Data
(a) Personal Data
When using our Service, we may request certain personally identifiable information from you, which can be used to contact or identify you. This information may include, but is not limited to:
Email address
First and last name
Phone number
Address (including State, Province, ZIP/Postal code, City)
Usage Data & Cookie Data
(b) Usage Data
We collect Usage Data automatically when you use the Service. This data may include details such as your device’s IP address, browser type and version, pages of our Service that you visit, the time and date of your visit, time spent on those pages, and unique device identifiers, along with other diagnostic data.
If you access the Service through a mobile device, we may collect additional information automatically, such as the type of mobile device, its unique ID, IP address, mobile operating system, the type of browser, unique device identifiers, and other diagnostic information.
We also collect information your browser sends when visiting our Service or when accessing it via a mobile device.
(c) Tracking Technologies and Cookies
We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. Tracking technologies like beacons, tags, and scripts help us gather information, improve our Service, and analyze usage.
(d) The tracking technologies we use may include:
Cookies or Browser Cookies: A cookie is a small file placed on your device. You can configure your browser to refuse all cookies or notify you when a cookie is being sent. However, some parts of our Service may not function properly without accepting cookies.
Flash Cookies: Certain features of the Service may use Flash Cookies to collect and store information about your preferences or activity. Flash Cookies are managed differently than browser cookies.
Web Beacons: Our emails and sections of the Service may contain small electronic files called web beacons, which allow us to track users who have opened emails, visited certain pages, and collect other statistics, such as system integrity.
Cookies can be either "Persistent" (remain on your device when offline) or "Session" (deleted once you close your browser). We use both types of cookies for various purposes:
1. Necessary/Essential Cookies (Session Cookies): These are required to provide essential services on our website and prevent fraudulent activity. Without these cookies, certain services may not be available.
2. Functionality Cookies (Persistent Cookies): These remember your preferences, such as login details or language settings, for a more personalized experience.
3. Tracking and Performance Cookies (Persistent Cookies): These collect information on website traffic and usage patterns. The data collected may help identify you indirectly through a pseudonymous identifier linked to your device.
4. Targeting and Advertising Cookies (Persistent Cookies): These track your browsing habits to show you advertisements that may interest you based on your preferences.
(e) Use of Your Personal Data
We may use your personal data for the following purposes:
1. To provide and maintain our Service, including monitoring usage.
2. To manage your Account: Registering and providing access to specific Service features.
3. To contact you: Communicating via email, phone, SMS, or similar methods to update you on services, security updates, or relevant changes.
4. To provide information: Sharing news, special offers, or other relevant information about similar services unless you have opted out.
5. To manage requests: Handling your inquiries or requests to us.
6. To deliver targeted advertising: Displaying advertisements tailored to your preferences or location.
7. For business transfers: Using your information for evaluations related to mergers, sales, or other business changes.
8. For other purposes: Conducting data analysis, evaluating usage trends, measuring promotional success, and improving services and user experiences.
(f) Retention of Your Personal Data
We will retain your personal data for as long as necessary for the purposes described in this Privacy Policy. We may retain usage data for a shorter period unless required for security or functional improvements.
(g) Transfer of Your Personal Data
Your data may be processed and transferred to locations outside your state, province, or country. By providing your data, you consent to such transfers, subject to secure handling in compliance with this Privacy Policy.
(h) Disclosure of Your Personal Data
We may disclose personal data in the following cases:
1. Business Transactions: In case of a merger, acquisition, or asset sale.
2. Legal Requirements: When required by law or public authorities.
3. Other Legal Reasons: To protect the Company’s rights, ensure safety, prevent fraud, or avoid legal liabilities.
(i) Security of Your Personal Data
We take reasonable measures to protect your data but cannot guarantee absolute security.
3. Detailed Information on the Processing of Your Personal Data
Our Service Providers may have access to your Personal Data. These third-party vendors handle the collection, storage, usage, processing, and transfer of your data in accordance with their own privacy policies.
(a) Analytics
We use third-party analytics services to monitor and analyze the usage of our Service.
1. Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google may use the data collected from our Service for its own services, including personalized advertising.
You can opt out of Google Analytics tracking by installing the [Google Analytics opt-out browser add-on]
For more information, visit [Google's Privacy Policy] (https://policies.google.com/privacy).
2. Firebase
Firebase is an analytics service provided by Google. You can opt out of Firebase features through your mobile device settings or by following the instructions provided by Google in their [Privacy Policy](https://policies.google.com/privacy).
For more details, see Google's [data protection policies](https://support.google.com/analytics/answer/6004245).
(b) Advertising
We may work with Service Providers to display ads on our Service to support its functionality.
1. Google AdSense & DoubleClick Cookie
Google, as a third-party vendor, uses cookies to serve ads. You can opt out of personalized ads by adjusting your settings on the [Google Ads Preferences page](http://www.google.com/ads/preferences/).
2. Facebook
Facebook’s advertising services may be used. For details, visit their [Privacy Policy](https://www.facebook.com/policy.php).
3. LinkedIn
LinkedIn provides advertising services. Their policies can be found on [this page](https://www.linkedin.com/legal/ads-policy).
(c) Email Marketing
We may use your Personal Data to send you newsletters, promotions, or other marketing materials. You can opt out of these communications by following the unsubscribe instructions provided in our emails or contacting us directly.
1. User
For more information, visit [User.com's Privacy Policy](https://user.com/en/privacy-policy/).
(d) Payments
When you purchase products or services from us, we use third-party payment processors. Your payment information is handled directly by these processors and is not stored by us. These processors follow PCI-DSS standards to ensure secure handling of payment data.
1. Stripe
For details, view Stripe’s [Privacy Policy](https://stripe.com/us/privacy).
2. Authorize.net
For details, view Authorize’s [Privacy Policy](https://usa.visa.com/legal/privacy-policy.html).
3. Paypal
For details, view Paypal’s [Privacy Policy](https://www.paypal.com/us/legalhub/privacy-full).
(e) Behavioral Remarketing
We use remarketing services to show you ads on third-party websites after you visit our Service. These ads are tailored to your interests using cookies and other tracking technologies. You can opt out of interest-based advertising through various tools:
1. Google Ads (AdWords)
Google Ads remarketing is provided by Google Inc. You can opt out of Google Ads by visiting the [Google Ads Settings](http://www.google.com/settings/ads) or using the [Google Analytics Opt-Out Browser Add-on](https://tools.google.com/dlpage/gaoptout).
2. Twitter
Twitter remarketing services are provided by Twitter Inc. You can opt out by following the instructions [here](https://support.twitter.com/articles/20170405). For more information, visit their [Privacy Policy](https://twitter.com/privacy).
3. Facebook
Facebook remarketing services are provided by Facebook Inc. To opt out of Facebook’s interest-based ads, follow these [instructions](https://www.facebook.com/help/568137493302217). For more details, see Facebook’s [Data Policy](https://www.facebook.com/privacy/explanation).
4. GDPR Privacy
(a) Legal Basis for Processing Personal Data under GDPR
We process Personal Data under the following legal bases, as required by the GDPR. First, we may process your data if you have given consent for one or more specific purposes. Second, the processing of Personal Data may be necessary for the performance of a contract with you or to fulfill any pre-contractual obligations. Additionally, we may process Personal Data to comply with legal obligations to which the Company is subject. In certain situations, processing is necessary to protect your vital interests or those of another individual. Processing may also be carried out if it is related to a task in the public interest or the exercise of official authority vested in the Company. Lastly, Personal Data may be processed for the legitimate interests pursued by the Company, provided these interests do not override your rights and freedoms.
If you have any questions regarding the specific legal basis that applies to your data processing, the Company is available to clarify whether the provision of Personal Data is a statutory or contractual requirement, or if it is necessary to enter into a contract.
(b) Your Rights under the GDPR
We are committed to respecting your privacy and ensuring you can exercise your rights in accordance with the GDPR. If you are within the EU, you have the following rights under this Privacy Policy:
You have the right to request access to your Personal Data, allowing you to review, update, or delete the information we hold about you. If possible, you can manage these actions directly through your account settings. If you are unable to do so, contact us for assistance. You are also entitled to request a copy of the Personal Data we hold.
You may request the correction of any incomplete or inaccurate data we hold about you. Additionally, you have the right to object to the processing of your Personal Data if the processing is based on our legitimate interests, and there is something specific to your situation that leads you to oppose this processing. This right also extends to Personal Data being used for direct marketing purposes.
You may request the deletion or removal of your Personal Data if there is no longer a valid reason for us to process it. Furthermore, you have the right to request the transfer of your Personal Data to you or a third party, provided it is in a structured, machine-readable format. This right is limited to automated information where you initially provided consent or where the information is used to perform a contract with you.
You retain the right to withdraw your consent at any time. If you choose to withdraw your consent, please note that this may prevent you from accessing certain features of our Service.
(c) Exercising Your GDPR Data Protection Rights
You can exercise your rights to access, correct, delete, or object to the processing of your Personal Data by contacting us directly. To ensure your identity, we may request verification before responding to any such requests. We aim to respond to all requests as quickly as possible.
If you are not satisfied with our handling of your data, you have the right to lodge a complaint with a Data Protection Authority. If you are located in the European Economic Area (EEA), you can contact your local data protection authority for more information on how to proceed.
5. Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent,
We may require Your parent's consent before We collect and use that information.
6. Miscellaneous
(a) Links to Other Websites
Our Service may include links to websites operated by third parties. If you click on one of these links, you will be directed to the respective third-party site. We strongly recommend that you review the Privacy Policy of each website you visit, as we have no control over, and accept no responsibility for, the content, privacy policies, or practices of third-party websites or services.
(b) Changes to this Privacy Policy
We may revise this Privacy Policy from time to time. If we make any updates, we will notify you by posting the new version on this page. Additionally, we will inform you via email or through a prominent notice on our Service before any changes become effective. The "Last Updated" date at the top of this Privacy Policy will also be modified to reflect the most recent changes.
We encourage you to periodically review this Privacy Policy to stay informed about any updates. All changes are effective from the date they are posted on this page.
Contact Us
If you have any questions, please contact us: https://wumbo.ai/contact-wumbo/